Implemented in eight higher education institutions across the state, the CSSP had several goals: increase student completion of courses with traditionally high rates of failure and/or withdrawal, increase completion of degrees or certificates, improve faculty involvement in student success initiatives, and increase student participation in campus activities and events. Institutions that participated implemented early warning data systems, made changes to instructional approaches, increased contact between advisors/counselors and students, and increased faculty involvement in supporting student success.
Gibson employed a mixed-method design incorporating interviews and classroom observations to measure implementation, with quantitative analyses examining program outcomes. Results were promising, with CSSP students earning more credits on average than comparison students and demonstrating higher rates of persistence. Results varied by institution.